Intuit QuickBooks Desktop & Point-of-Sale software support policies
QuickBooks Help
From the article: Here at QuickBooks Desktop, we are here to support you and your small business needs. Here is how we can help you:
Overview
Contact our Intuit Support Professionals (days and hours of support):
Technical Support:
Pro/Premier Customers: 24/7 support
Enterprise Customers: M-F (4:00am-7:00pm PST)
Pro/Premier Installation and Business Applications (“How do I” questions): 7 days a week (5:00am-9:00pm PST)
Enterprise Business Applications (“How do I…” questions): M-F (4:00am-7:00pm PST)
Customer Service (Billing, Charge and Order Inquiries, Refunds, Product Registration, and general Customer Service): M-F (6:00am-6:00 pm PST)
Point of Sale M-F (4:00am to 8:00pm and Sat and Sun 7:00am to 4:00pm PST): POS technical support: 800.348.0254 (POS Desktop 12.0 (V12) and POS2013 (V11)) … and more